Interested in becoming a Dean Optics dealer?  Contact us at 760-443-3344 or drop us an email at jdd@dylan-dean.com.


U.S. Dealers

International Distributors

DEALER TERMS AND POLICIES

Our goal at DEAN Optics is to provide authorized dealers with the highest form of protection from unfair competition.  We therefore, require proof of dealer authenticity before establishing an account.  The minimum order to establish an account is $150.00.   All reorders must total a minimum of $50.00 before shipment can be made.

 
TERMS:

At this time, all orders must be pre-paid before items are shipped.  Orders may be paid by credit card (Visa, MC, Am Ex, Discover) through PayPal.  Accounts may also elect to have items paid by check or COD.  Any dealer whose check is returned due to non-sufficient funds will receive a $25 charge-back and be placed on credit card only status.  All accounts must be current before another order is shipped.

 
RETURNS & WARRANTIES:

We work hard to manufacture products that are durable and reliable.  However, if our products do not hold up (within a period of six (6) months from the date of purchase) due to defective materials or workmanship, we will repair or replace the eyewear upon our inspection and at our discretion.  Returned goods must be FRESHLY WASHED, have a return authorization code and a copy of the original invoice.  Unused merchandise may be returned for an account credit within fourteen (14) days of shipment from the DEAN Optics warehouse.  Merchandise held over twenty fourteen (14) is non-refundable.
 

BACK ORDERS:

We will not be providing backorders at this time.  All items not currently in stock, will not be charged.  Orders will need to be re-submitted for purchase at a later time.
 

SHIPPING:

All orders will be shipped UPS or FedEx Ground unless accounts requests otherwise.  Any order discrepancy must be reported to DEAN Optics within 48 hours of receipt of shipment.